Terms of Service

Effective Date: January 1, 2025

Welcome to Mantriora at mantriora.best. By accessing this site and related services, you agree to the following terms and conditions. Please read them carefully.

1. Services

Mantriora provides mindful leadership coaching services designed for entrepreneurs. Our offerings include one-on-one coaching sessions, group workshops, and personalized guidance.

1.1 Scheduling and Rescheduling

Clients can book sessions through our contact form. Requests to reschedule must be made at least 48 hours before the session start time. We will accommodate changes based on availability to ensure a seamless experience for all participants.

1.2 Cancellation and Refund Policy for Services

If you cancel a one-on-one session at least 48 hours in advance, you are entitled to a full refund. Refunds are issued to the original payment method within 7 business days of approval. Cancellations made less than 48 hours before the session are not eligible for a refund due to scheduling and planning requirements.

Cancellations for group workshops must be submitted no later than 7 days prior to the event date for a full refund. After that period, no refunds will be provided, as space and materials are reserved in advance to maintain session quality for all attendees.

2. Digital Products

We offer digital courses, webinars, and guided meditation audio files focused on mindful leadership practices.

2.1 Access and Use

Access to digital products is granted immediately upon purchase via secure download links. These resources are for personal use and may not be redistributed.

2.2 Refund Policy for Digital Products

If a digital product does not meet your expectations, you may request a refund within 14 days of purchase. Requests must be submitted through our contact form. To qualify, less than 20% of the content may have been accessed or streamed. Approved refunds are processed within 14 days.

3. Physical Goods

From time to time, Mantriora offers branded planners, workbooks, and related merchandise.

3.1 Shipping and Handling

Shipping times and costs are provided at checkout. Delivery dates are estimates and may vary based on destination.

3.2 Refunds and interactions for Physical Goods

If a physical item arrives damaged, defective, or incorrect, please notify us within 7 days via our contact form. We will arrange for a replacement or issue a refund once we receive the item back in its original packaging. Clients are responsible for shipping the item back unless the item was sent in error.

4. Contact Information

Mantriora
290 Bremner Boulevard
Toronto, ON M5V 3L9
Canada
Phone: +14167563651
Business ID: 368075815

5. Changes to Terms

We reserve the right to update these terms at any time. Updates will be posted with the updated effective date. Continued use of our services after updates constitutes acceptance of the new terms.